FAQ

CHECK-IN:
Check-in time is between the hours of 3pm and 8pm. We make every effort to accommodate an early arrival, but cannot guarantee a check-in prior to 3pm. If you will be arriving after our office closes at 8pm, please contact us in advance to coordinate your late check-in and arrangements for your room key pick-up.

CHECK-OUT:
Check-out time is by 11 AM on your day of departure.

WHAT IS YOUR NON-GUEST POOL POLICY?
We welcome guests outside the hotel to partake in our pool experience, it is $20 per person during the day. Beverages are for purchase at the front desk - absolutely no outside food or beverage is allowed.

WHAT IS YOUR PET POLICY?
Please use a leash while walking in public areas inside the hotel. Please ask the front desk should you need any. Quiet pups may be left in the room in a crate and receive housekeeping service. If the dog’s behavior in the room becomes a nuisance, The Stowehof reserves the right to remove the dog from the room, and charge a pet sitting fee of $25/hr.

WHAT IS YOUR CANCELLATION POLICY?
A deposit of one night’s stay plus tax is required at the time of the reservation. Cancellations must me made by 4pm on the 7th day prior to arrival to avoid the forfeiture of the deposit. If the room you are booking is labeled as non-refundable, non-cancellable or similar, all cancellations will incur a 100% charge, regardless of the date in which the cancellation is requested. If a reservation is cancelled within 7 days of arrival, the deposit will be forfeited. Guests who check out prior to their scheduled departure date are subject to an early departure fee of one night plus tax.

WHAT IS YOUR SMOKING POLICY?
The Stowehof is a Smoke-Free Hotel, any kind of smoke or vapor. There are designated smoking areas located around the exterior of the hotel. Smoking on the balconies is prohibited. A $150 cleaning surcharge will be imposed to any room where guests have smoked with disregard for our policy. 

IS PARKING AVAILABLE AT YOUR HOTEL?
We ask that you park in designated parking areas. Please do not park in the circle, as emergency and service vehicles require access. Please do not park on the grass.

Thank You